Terms and Conditions

Fiit.tv is an online fitness platform which delivers, live, trackable and interactive workouts, delivered directly to the home by the world’s most inspirational fitness trainers.

Thank you for choosing Fiit.tv and welcome to the services operated by SID Group Ltd via our website available at https://fiit.tv (the “Site”) (together, the “Service”).

These Terms and Conditions (these “Terms”) apply to the Service. The Terms apply whether you are a user that registers an account with us or an unregistered user. You agree that by subscribing or otherwise registering, downloading, accessing or using our Service, you are entering into a legally binding agreement between you and us regarding your use of the Service.

By using our Service, you are also agreeing to (i) our Privacy Policy which sets out how we collect, process and use your information; and (ii) our Medical Disclaimer. Please read these Terms carefully before you start to use our Service. We recommend that you print a copy of these Terms for future reference. If you do not agree to these Terms, you must not use our Service.

  1. General
    1. These Terms were last updated on 25th October 2017.
    2. The Service is operated by SID Group Ltd (“us”, “we”, “our” or “Fiit“). Further information about Fiit, including how to contact us, is set out in section 15, below.
    3. We reserve the right, from time to time, with or without notice, to change these Terms at our sole discretion, and the latest version will appear on our website (https://fiit.tv, the “Site”) with the date that it was last updated. By using the Service after any changes have been posted, you agree to the new terms.
  2. rights we grant you
    1. The Service and other material on the Service is owned and operated by us. Unless otherwise indicated, all content, information and other materials on our Service, including our trademarks and logos, the visual interfaces, graphics, design, information, software, computer code, services, text, images, sound files and any other files, and the selection and arrangement thereof (collectively, the “Materials”) are protected by relevant intellectual property rights and laws. All Materials contained on our Service are the property of Fiit and/or third party licensors.
    2. We grant you a limited, non-exclusive, revocable licence to make use of our Service and a limited, non-exclusive, revocable licence to make personal, non-commercial use of the Materials. We reserve all rights not expressly granted in these Terms.
    3. You agree not to remove, obscure or alter any of the Materials appearing on our Service. You may not sell, license, distribute, copy, modify or otherwise make any derivative use of, publicly perform or display, transmit, publish, edit or adapt the Materials.
    4. If we find that you have made unauthorised use of the Materials found on this Service we may terminate this licence at any time (and without notice).
  3. your use of our services
    1. You agree that you will not:
      1. impersonate any other person, conduct yourself in an offensive or abusive manner, or use our Site for any unlawful purposes;
      2. use virtual private networks, false email addresses or any other means to mask your identity;
      3. attempt to access the accounts of other users or upload, share or submit content containing any spy ware, adware, viruses, corrupt files, worm programmes or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information;
      4. disable or modify any copy protection technology used on our Site;
      5. not to alter or modify, translate, adapt, merge, make derivative works of, decompile, disassemble, reverse compile, reverse engineer or otherwise attempt to derive the source code for any part of the Site or any of the Service;
      6. collect, harvest or ‘scrape’ any data from any web pages contained in our Site;
      7. upload, share or submit content that is or may be interpreted as obscene, indecent, pornographic, sexually explicit, libellous, maliciously false, inaccurate, misleading, depicting violence (in a explicit, graphic or gratuitous manner) offensive, deceptive, threatening, abusive, harassing, menacing, hateful, discriminatory or cause annoyance, inconvenience or needless anxiety to any person or be in breach of hate speech or discrimination legislation;
      8. upload, share or submit any content that infringes any proprietary rights of any third party including any patent, copyright, moral right, database right, trademark right, design right, trade secret rights in passing off, rights of privacy, publicity, confidence, or under data protection legislation or other intellectual property law;
      9. do or omit to do anything which would bring us, the Service, our suppliers or other users into disrepute or in any way damage our or their reputation; or
      10. interfere with another user’s use and enjoyment of the Site or the Service.
    2. We may suspend, restrict or terminate your account and your access to our Site if we believe that you have breached these Terms. This does not limit our right to take any other actions against you that we consider appropriate to protect our rights.
  4. copyright infringement and content takedown
    1. Please note that we have no obligation to monitor, review, filter, moderate or remove any content from the Service. Nevertheless, we reserve the right to take any such actions in our sole discretion.
    2. If you believe that your work, or the work of someone you are authorised to represent, has been uploaded to our Site, without your authorisation, or in any other way that constitutes copyright infringement, you should notify us of your copyright infringement claim in accordance with the procedure below. We will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (the “DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. To be effective, your notification must be in writing and contain the following information:
      1. a statement that you have identified works which infringe your copyright, or the copyright of a third party on whose behalf you are entitled to act;
      2. a description of the works that you claim is infringing or where it is located on the Site, with enough detail that we may verify its existence;
      3. a description of the copyright works that you claim have been infringed;
      4. your full name, address and telephone number and a valid email address on which you can be contacted;
      5. a statement that you believe in good faith that the disputed use of the material is not authorised by the copyright owner, its agent, or the law; and
      6. a statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the owner of, or otherwise authorised to act on behalf of the owner of, the copyright work that is allegedly infringed.
    3. Please send the notice containing the above information by email to [email protected]
    4. Notwithstanding our position that we are not obliged to monitor any content uploaded to the Service (as referred to above), it is our policy to: (i) block access to or remove material that we believe in good faith to be copyright works that have been illegally copied and distributed by any of our advertisers, affiliates, suppliers or users; and (ii) terminate repeat offenders’ use of the Service.
    5. We have no control over and do not warrant in any way that the content or other information and materials provided by our users or third parties are accurate, complete, legal, non-infringing, reliable, current or error-free. To the fullest extent permitted by law, we disclaim all warranties, representations, and terms and conditions that may relate in any way to any content listed on the Service.
  5. medical disclaimer
    1. As part of our Service you will have access to health, fitness and wellbeing information and will be able to participate in live or video-on-demand classes, activities and any other products and/or services which are provided by third party trainers via the Fiit.tv platform (the “Session(s)”). You acknowledge that such information and the Sessions are designed for educational and entertainment purposes only and you should not rely on this information as a substitute for, nor does it replace, professional medical advice or treatment. The use of any information provided on our Site is solely at your own risk. You also understand that the Sessions together with any health, fitness and nutritional information are provided by third parties and we take no responsibility for such content. Please read our Medical Disclaimer for more details.
    2. You acknowledge that some of the Sessions may be physically demanding and you understand that it is your responsibility to consult with your doctor prior to participating in the Sessions to ensure that you are fit and well enough to take part and that your participation in the Sessions will not pose any unusual or serious risks to your health and well-being. By accessing our Service and taking part in any of the Sessions you warrant and represent that you are fit and healthy to take part in the Sessions.
    3. You hereby waive, release, covenant not to claim, and discharge us from any and all claims arising out of your participation in any of the Sessions.
  6. limitation of liability
    1. Nothing in these Terms limits or excludes our liability for: (i) death or personal injury by our negligence; (ii) fraudulent misrepresentation; or (iii) any other liability that cannot be excluded by law.
    2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
    3. We will not be liable to you for any lack of performance, or the unavailability or failure of our Site or our services, or for any failure by us to comply with these Terms, where such lack, unavailability or failure arises from any cause reasonably beyond our control. Any liability we do have for losses you suffer is strictly limited to the purchase price of the relevant subscription and the losses that were foreseeable, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen.
    4. Consumers are entitled to various statutory warranties (including, for example, that any service is carried out with reasonable care and skill, and any digital content provided is of satisfactory quality). Nothing in these Terms shall have the effect of excluding or limiting those statutory warranties which may not be excluded or limited under applicable law.
    5. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.
    6. We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
  7. indemnification
    1. To the fullest extent permitted by law, you agree to indemnify and hold Fiit harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) arising out of:
      1. your breach of these Terms;
      2. any allegation that any materials that you submit to or post on our Site infringe or otherwise violate the rights of a third party; and
      3. your access or use of the Site and/or our Service.
  8. other important terms
    1. We collect personal information about you through your use of the Site and our services. All information that we collect about you is subject to our Privacy Policy.
    2. These Terms do not affect your legal rights. For further information about your legal rights, contact your local authority (for example, in the United Kingdom, this includes the Trading Standards Department or Citizen’s Advice Bureau).
    3. If any part of these Terms is deemed to be unenforceable the enforceability of any other part of these terms will not be affected.
    4. This contract is between you and us. No other person has any rights to enforce any of its terms.
    5. Provisions which by their terms or intent are to survive termination of these Terms and will do so.
    6. You may not assign, sub-licence or otherwise transfer your rights or obligations under these Terms to anyone else. You agree that we may assign or transfer any of our rights or obligations under these Terms.
    7. If we delay exercising or fail to exercise or enforce any right available to us under these Terms, such delay or failure does not constitute a waiver of that right or any other rights under these Terms.
    8. These Terms between you and us shall be governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction to resolve any claims, disputes or disagreements relating to these Terms.
  9. how to contact us and further information
    1. If you have any feedback, questions or complaints or any requests for technical support, then please e-mail us at: [email protected]
    2. We do our best to respond to all queries as soon as possible but we cannot guarantee a response time.
    3. The Service is operated by SID Group Limited (company number: 10713969) located at: Flat 6, Antlia Court, 57 Hadley Road, Enfield, EN2 8LA.
  10. pre-order
    1. You may pre-order the Service by registering an Account with us and selecting the Service you wish to pre-order during the pre-order period (as may be specified on our Site).
    2. You will be charged for your first subscription period for the Service (which will commence on the date of launch of the Service) at the time of pre-order. Any subsequent subscription periods will be charged in the ordinary manner in accordance with the Terms. If you change your mind during the pre-order period (and before we have dispatched the Fiit device to you), then you can cancel your pre-order and we will provide you with a full refund.
    3. We will do our best to ship your Fiit device to you to arrive for the day of launch of our Service. We will send email confirmation to you that we’ve dispatched the Fiit device. All delivery estimates provided to you are estimates only and we do not guarantee that delivery of your Fiit device will occur by a particular date.
  11. Your right to cancel
    1. Fiit Promise
      1. If you are not satisfied with the Service then you can cancel your subscription at any time during the first 30 days of your first subscription period and receive a full refund of the subscription price you paid upfront (subject to the timely return of the Fiit device to us in accordance with the below) (the “Fiit Promise”).
      2. How to cancel
        To cancel your subscription for the Service under the Fiit Promise, you need to inform us that you have decided to cancel by emailing us at [email protected]
      3. Effects of cancellation
        If you cancel your membership in the first 30 days, your membership will expire immediately.
        When you pre-order Fiit membership, the Fiit device (priced at £65) is provided as part of your subscription.
        You are responsible with postage costs for returning the Fiit device to us in its original packaging without undue delay. We will refund your subscription fee in full within 14 days of our receipt of your Fiit device.
        We will make the refund using the same means of payment you used when you purchased the item, unless you agree otherwise.
        If we do not receive your Fiit device back within 30 days of you cancelling your Service under the Fiit Promise, then we reserve the right to charge you for the cost of the device.
      4. Please note that the Fiit Promise is provided to you in addition to your statutory cancellation rights.
    2. Cancellation after 30 days
      1. If you cancel your membership after 30 days, your membership will expire at the end of your subscription period and no refund will be provided. You are welcome to keep your Fiit device, although we encourage you to return it to us for our Fiit Foundation to repurpose it to assist others to use it to make the world fitter.